If we are unable to process your transaction after a review of your full document packet, a full refund may be provided depending on the circumstances and is at the sole discretion of DMVSTOP. Any shipping or processing fees already paid will not be returned.
Refunds are not provided if you fail to send us the requested documents, valid insurance, valid driver license images, valid title without alterations or damage, or any other reason that is out of our control including if you request the transaction to be cancelled before or after we are in receipt of your paperwork.
Refunds are not provided if we submit your transaction and it is not processed for reasons outside of our control. These reasons included but are not limited to registration suspensions, insurance lapse violations, toll violations, expired inspections and more. Only the fees paid for the DMV will be returned less any credit card processing fees.
A partial service fee credit will be provided if you wish to cancel your transaction and is at the sole discretion of DMVSTOP. Credit card processing fees are non-refundable if charged.
If a refund is provided, it will be in the form of a check or refund to your credit/debit card.
It can take up to 7 business days to show on your account if refunded to your debit\credit card. Processing time for refunds are between 3-5 business days for all other types of payments.
Contact Us if you have any questions about this policy by clicking here